Last mile refers to the final segment of the delivery process. It's the distance from the transportation hub to the final destination, usually a home or business. Various terms are used interchangeably with the last mile, indicating the specific focus of the delivery process. These include: final mile, end mile, ultimate mile, and customer edge. However, despite the different names, the primary goal of last mile delivery is to ensure that products or services reach the customer efficiently, on time, and in good condition. With the growth of e-commerce, last mile delivery has become even more critical, and many companies are exploring innovative solutions to enhance this aspect of their supply chain.